Cleobetra Casino Terms & Conditions
- Agreeing to These Terms
- Who May Use the Casino
- Creating Your Account
- Identity and Account Checks
- Funding Your Account
- Requesting a Withdrawal
- Promotions and Bonus Rules
- Using the Service Properly
- Conduct That Is Not Allowed
- Ownership of Website Content
- Limits on Responsibility
- When Access May Be Restricted
- Handling Personal Information
- Keeping Gambling Under Control
- Changes to These Conditions
- How to Contact Cleobetra Casino
These Terms and Conditions govern access to and use of Cleobetra Casino, including the website, games, promotions, payment services and related features. By visiting the site, creating an account or using any service, you confirm that you have read and understood these terms.
These terms form a binding agreement between you and Cleobetra Casino. Please review them carefully before playing. If you do not agree with any provision, you must not register, deposit funds or use the casino.
Agreeing to These Terms
Using Cleobetra Casino means that you accept these Terms and Conditions, together with any applicable promotion rules, game rules and policies displayed on the website. Specific terms may apply to particular games, payment methods or bonuses and will form part of this agreement when you use the relevant service.
You are responsible for checking the current version of these terms before using the casino. Continued use after an update has been published indicates acceptance of the revised wording.
Who May Use the Casino
Cleobetra Casino is available only to individuals aged 18 years or older. You must also be legally permitted to access online casino services in the place where you are located. It is your responsibility to understand and follow the laws that apply to you.
You may not use the casino if access or gambling is restricted in your jurisdiction. Cleobetra Casino may refuse service where it cannot reasonably establish that a user meets the applicable age, location or eligibility requirements.
Creating Your Account
To play for real money, you must open one personal account using accurate, current and complete information. You must keep your login details confidential and take reasonable steps to prevent another person from accessing your account.
- Only one account may be created and used by each customer unless Cleobetra Casino gives written permission otherwise.
- Your account must be registered in your own name and may not be transferred, sold or shared.
- You must update information that becomes inaccurate or outdated.
- You are responsible for activity carried out through your account unless you have promptly reported unauthorised access.
Creating multiple accounts, using another person's identity or providing misleading registration information may result in account restrictions, cancellation of transactions and loss of promotional benefits.
Identity and Account Checks
Cleobetra Casino may request documents or other information to confirm your identity, age, address, payment ownership or source of funds. These checks support account security, responsible operation and the prevention of fraud and financial crime.
Requested information should be supplied within a reasonable period and must be genuine, readable and current. Withdrawals or other account functions may be delayed while verification is being completed. If the information cannot be satisfactorily confirmed, Cleobetra Casino may restrict or close the account in accordance with these terms.
Funding Your Account
Deposits must be made through payment methods available on the website and owned or authorised for your use. You must not use a payment instrument belonging to another person without appropriate authorisation.
Before depositing, check the amount, currency and any instructions shown on the payment page. Cleobetra Casino does not require you to deposit more than you can afford to lose. A deposit is intended for entertainment and gameplay, not as a savings or investment product.
- Deposits are credited only after the payment provider has confirmed the transaction.
- Cleobetra Casino may reject, reverse or review a transaction where security concerns arise.
- You remain responsible for charges applied by your bank, card issuer or payment provider.
- Funds must not be deposited for unlawful purposes or on behalf of another person.
Requesting a Withdrawal
You may request a withdrawal of eligible funds through the methods made available in your account. Cleobetra Casino may first require completion of identity and payment checks, including confirmation that deposits were made by an approved method.
Processing times can vary according to the chosen payment provider, the amount requested and the checks required. A withdrawal may be cancelled or adjusted if it relates to an account balance affected by a payment reversal, error, fraud or breach of these terms.
Cleobetra Casino may return funds using the original payment method where this is reasonably possible. You must provide accurate payment details and promptly notify the casino if those details change.
Promotions and Bonus Rules
Bonuses, free spins and other promotional offers are subject to the individual terms displayed with each offer. Those terms may include eligibility conditions, activation requirements, expiry periods, wagering requirements, game restrictions, maximum conversion amounts and withdrawal limits.
Unless the applicable offer says otherwise, only one promotion may be used in relation to the same qualifying activity. Cleobetra Casino may remove a bonus or associated winnings where an offer has been abused, claimed through multiple accounts or used contrary to its specific rules.
Promotional terms should be read before an offer is accepted. If a promotion conflicts with these general terms, the specific promotional conditions will apply to that offer to the extent of the conflict.
Using the Service Properly
You agree to use Cleobetra Casino only for lawful personal entertainment. You must follow the instructions shown on the website and use the games, account functions and payment services in a fair and ordinary manner.
You must maintain the security of your device, browser and account credentials. Cleobetra Casino is not responsible for problems caused by unsuitable equipment, insecure networks, malicious software or failure to protect your login information.
Conduct That Is Not Allowed
The following activities are prohibited, whether attempted directly or through another person:
- Fraud, deception, money laundering or use of funds connected with unlawful activity.
- Collusion, cheating, exploitation of a game fault or manipulation of outcomes.
- Use of automated software, bots, scripts or other tools intended to interfere with normal play.
- Opening or operating accounts for another person, or allowing another person to use your account.
- Abusing promotions, payment systems, chargeback procedures or technical errors.
- Interfering with the website, attempting unauthorised access or introducing harmful code.
Where prohibited conduct is identified or reasonably suspected, Cleobetra Casino may investigate, suspend relevant activity and take other action permitted by these terms.
Ownership of Website Content
Unless stated otherwise, the website design, text, graphics, logos, software and other materials made available through Cleobetra Casino are owned by or licensed to the casino. They are protected by applicable intellectual property laws and may not be copied, modified, distributed or commercially exploited without permission.
You receive a limited, personal and non-transferable right to access the website for its intended purpose. This right ends when your account is closed or your access is withdrawn.
Limits on Responsibility
Cleobetra Casino aims to provide a reliable service but does not promise that the website will always be available, uninterrupted or free from technical faults. Maintenance, communication failures, payment provider issues and events outside reasonable control may affect access or transaction processing.
To the extent permitted by applicable law, Cleobetra Casino is not responsible for losses caused by your misuse of the service, inaccurate information, unauthorised access resulting from your failure to protect credentials, or reliance on content that was not intended as professional advice.
Nothing in these terms is intended to exclude or limit a right or remedy that cannot lawfully be excluded or limited. You should use the casino responsibly and understand that gambling involves the risk of losing money.
When Access May Be Restricted
Cleobetra Casino may suspend, limit or close an account where there is a suspected breach of these terms, an unresolved verification issue, unusual activity, a payment concern or a legal or security reason requiring action.
During a review, access to deposits, games, bonuses or withdrawals may be restricted. Where appropriate, eligible remaining funds may be returned after the review, subject to outstanding transactions, applicable checks and any rights arising from prohibited conduct.
You may stop using the service at any time. Account closure does not remove obligations that arose before closure, including obligations concerning disputed transactions or unlawful activity.
Handling Personal Information
Cleobetra Casino processes personal information for purposes such as account administration, identity verification, payment processing, security, customer support and compliance. Information may be shared with service providers or relevant parties where necessary for these purposes and where permitted by applicable law.
You should review the casino's privacy information for further details about the types of information collected, retention practices, security measures and available privacy rights. You must provide information that is accurate enough for these processes to operate correctly.
Keeping Gambling Under Control
Gambling should remain an enjoyable leisure activity. Set limits that suit your circumstances and never chase losses or gamble with money needed for essential expenses. Cleobetra Casino may provide account tools or restrictions designed to help you manage your play.
- Consider setting personal deposit, loss, wagering or session limits where available.
- Take a break if gambling stops feeling enjoyable or begins affecting daily life.
- Do not gamble while under the influence of alcohol or substances that may affect judgement.
- Seek independent support if you are concerned about your gambling behaviour.
If you believe you may be developing a gambling problem, stop playing and consider professional assistance. Account restrictions may be available on request, subject to the procedures used by Cleobetra Casino.
Changes to These Conditions
Cleobetra Casino may revise these Terms and Conditions to reflect changes to the service, security practices, promotions or applicable obligations. Updated terms will be made available on the website and will apply from the stated effective date or, where no date is stated, from publication.
If a change materially affects your use of the service, you should review it before continuing. Your continued use after the revised terms take effect will generally be treated as acceptance of the update.
How to Contact Cleobetra Casino
For questions about these Terms and Conditions, account access, verification, payments or responsible gambling support, contact Cleobetra Casino at [email protected]. Please provide enough information for your request to be understood, but do not send passwords or unnecessary sensitive payment details.
We may need to verify your identity before discussing account-specific information. These terms, together with any applicable service or promotional rules, remain the basis for your use of Cleobetra Casino.
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